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Saturday, April 7 • 9:15am - 10:30am
Guiding The Client Experience

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With all the talk about how to run a business, or how to take the perfect picture, we can lose sight of the ‘experience’ portion of our job. While some might be quick to argue that this customer service is simply an extension of running a business, in our talk, we’ll make the case that Client Experience is the third domain required to have a successful and sustainable career in photography. We’ll discuss strategies for creating exceptional relationships with your clients and how to manage reasonable expectations for wedding and portrait clients (and, importantly, yourself). Our agenda will not be to ‘preach synergy’ but rather give you workable solutions to immediately put to use in your photography business.

avatar for Doug Weittenhiller

Doug Weittenhiller

Douglas Weittenhiller of Twig and Olive Photography is a fine art editorial photographer that specializes in weddings and portrait photography. He is a photography educator in the US and many other countries.We are Twig and Olive Photography, featuring woven narratives created through... Read More →

Saturday April 7, 2018 9:15am - 10:30am EDT
Meridian Ballroom